Privacy notice

Who we are

A.I.R. Cladding Supplies Limited (company no. 07648548), Unit 1B, Cold Meece Estate, Cold Meece, Staffordshire, ST15 0SP, is responsible for the personal information collected through this website. Contact us at sales@theairgroup.co.uk or 01782 374499.

What we collect and why

When you send a quote request or ask for a call back, we collect the details you give us: your name, company, phone number, email, delivery postcode, what you need and any file you attach. We use them to reply to you, prepare a quote and arrange your order. The lawful basis is taking steps at your request before entering a contract, and our legitimate interest in answering enquiries.

If you agree to analytics cookies, we also collect information about how the site is used (pages visited, device and approximate location) to improve it. See our cookie policy.

Who we share it with

We don't sell your information. We use trusted service providers to run the website and deliver enquiry emails to our sales team (website hosting and email delivery), and Google for analytics if you agree to it. They act on our instructions.

How long we keep it

Enquiries that don't lead to an order are kept for up to two years. Customer records are kept for as long as the law requires for accounting and tax.

Your rights

You can ask to see, correct or delete the information we hold about you, object to how we use it, or ask us to restrict it. Email us to make a request. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.